How To Fix Samsung TV Apps Not Working? [Full Guide]

Samsung TVs give you access to a vast array of streaming content. Whether you want to relive your childhood by watching an old TV show, watch a Hulu original movie, or listen to music, Samsung TV lets you do it all.

If the Samsung TV apps aren’t working, try restarting the television. Install any updates that are pending or that were not installed successfully. Uninstall and then reinstall the streaming apps to refresh them. Smart Hub should be reset.

It is, to say the least, infuriating when you are unable to download a streaming app. This article will discuss some commonly encountered problems with Samsung TV apps and how to quickly resolve them.


When it comes to streaming apps, updates are the nature of the beast. Updates are how new data is delivered to the app, allowing it to perform better, keep up with ever-changing media output, and have enhanced safety features.

How To Fix Samsung TV Apps Not Working? [Comprehensive Guide]
How To Fix Samsung TV Apps Not Working? [Comprehensive Guide]

If your Samsung TV apps aren’t updating, make sure the TV is set to automatically update apps. By pressing the ‘Home’ button on your Samsung TV remote, you can enable this feature. Select ‘Apps’ > ‘My Apps’ > ‘Options’ > ‘Auto Update’ > ‘On’ from the Smart Hub menu.

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Another option for forcing any pending updates and clearing out old data is to uninstall the installed app and start over.

  1. Press the ‘Home’ button on the remote.
  2. Go to the ‘Apps’ tab.
  3. Navigate to ‘Settings.’
  4. Locate the app you want to uninstall and then press the ‘Delete’ button.

Press the ‘Home’ button to reinstall the app you deleted. Navigate to ‘Apps’ and type in the app you want to install. To sign back into the app, select ‘Install’ and then re-enter your credentials.


You must first be able to download an app before you can install it. You visit the Samsung TV store. You locate the desired app. You press the download button. And still nothing happens.

Resetting Smart Hub will remove any glitches in communication between Smart Hub and your Samsung TV if Samsung TV apps will not download. Go to your TV Settings > select ‘Support’ > select ‘Self Diagnosis’ > select ‘Reset Smart Hub’.

Resetting Smart Hub is a great option if you are wanting to remove all of your installed apps instead of removing one at a time. Smart Hub will automatically sign you out of each app before uninstalling. Samsung TVs manufactured before 2020 include an extra step that newer models do not.

  1. Navigate to the ‘Settings’ menu on your Samsung TV.
  2. Navigate to ‘Support.’
  3. Choose ‘Service Care.’
  4. Choose ‘Self Diagnosis.’
  5. Choose ‘Reset Smart Hub.’
  6. To reinstall apps, you will be prompted to enter your PIN. If you haven’t already saved a PIN, enter the Samsung TV default PIN 0000.
  7. Reinstall the apps and re-enter your credentials to sign back in once the reset is complete.


Smart TVs are fantastic, but they are not without flaws. The most serious of these is when an app refuses to install. It is present. It’s plain to see. However, it will not install.

If your internet connection is down, Samsung TV apps will not install. Ascertain that you are connected to the correct network. Moving the Samsung TV and router closer together will boost signal strength. Reduce the number of network devices to free up bandwidth.

If you live in an area with frequent power outages or poor internet service, using a hardwired connection such as an HDMI cable or ethernet will reduce or possibly eliminate outside interference.

Mesh networks and Wi-Fi extenders can also be purchased to improve your Wi-Fi signal and broadcast it further. You can also contact your Internet Service Provider to learn about the high-speed internet options in your area.

Alternative Video: How To Fix Samsung TV Apps Not Working?

How To Fix Samsung TV Apps Not Working?



Streaming apps are available for download on any smart device. We can watch Hulu or ESPN on our tablet, phone, laptop, or whatever device we want. So, why aren’t apps showing up in the Smart Hub on my Samsung TV?

If Samsung TV apps aren’t showing up or aren’t available, check the app’s home website to see if your model of Samsung TV supports the app. Due to outdated software on the Samsung TV, the TV may no longer be compatible with certain apps.

Regrettably, not all smart televisions are created equal. Newer Samsung models support a wide range of apps, but if your TV is older than 2016, certain apps may no longer be supported.

This may appear to be an oxymoron – a streaming TV that is unable to support streaming apps. The crux of the problem is related to how Samsung TVs are manufactured.

When it comes to streaming platforms, apps are designed to be used across the board. However, due to the costs associated with supporting apps and technology, older Samsung models fall short in this category.

This could be a ploy by the TV industry to get you to buy a new TV, but you don’t have to. Unless, of course, you want to. You can easily get around this vexing problem by using an external streaming media player like Roku.


Apps rely on updates to stay alive. Without updates, the app’s quality would deteriorate, and it would eventually become obsolete. The disadvantage of updates is that our electronics may no longer function properly as a result.

If the Samsung TV apps stop working after an update, ensure that the update is not in the pending state. If the update was interrupted, the app’s functionality will suffer as a result. Press the ‘Home’ button on the remote and navigate to ‘Settings.’ ‘Support’ > ‘Software Update’ > ‘Update Now’

Refreshing the installation of the update resolves the issue in most cases. If you find that the app is still not working, performing a Soft Reset will resolve the issue.

How To Fix Samsung TV Apps Not Working?
How To Fix Samsung TV Apps Not Working?


A soft reset is not the same as turning the TV off and on again. When the television is turned off, it enters standby mode. We want to restart the TV, not turn it on.

A soft reset, also known as a cold boot, will turn off and reset the television. A cold boot of the TV will clear any glitches in the TV’s software. A soft reset can be performed with or without the use of a remote.

1. With The Remote

The simplest way to cold boot the TV is to press and hold the ‘Power’ button until the TV turns off and then back on.

2. Without a Remote

  1. Unplug the TV from the power supply.
  2. Allow it to rest for at least 30 seconds without power.
  3. Reconnect the TV.


Apps consume more screen space on the home screen. They consume data and memory. If the Samsung TV apps do not delete, the TV may need to be restarted. Unplug your TV from its power source for at least 30 seconds to refresh it. You can also turn off the TV and then for 30 seconds press and hold the power button on the TV frame.

Apps that aren’t used are still taking up valuable space. This may not appear to be a big deal, but it is when you consider how much memory space newer apps require. Not to mention older apps that have been updated and now take up more space.

When you clear out any unused apps, you will notice that you cannot delete any pre-installed apps. The delete option is either unavailable or grayed out. There is, however, a workaround for this.


As previously stated, memory space is critical for each installed app. When your Samsung TV is slow or frequently freezes, it could be due to a lack of memory space. When you run an app on the TV, data is left in the TV’s memory cache.

When you stop watching a television show or movie and return later to finish it, the memory cache allows you to pick up where you left off. The memory cache quickly fills up and must be emptied before you can use the streaming apps you downloaded.

Clearing the TV’s memory cache will remove old stored data if Samsung TV apps do not have enough memory. Clear the memory cache on your Samsung TV by going to ‘Settings’ > ‘General’ > ‘Delete History’ > ‘Yes’ > ‘OK’.

Samsung TV Apps Not Working
Samsung TV Apps Not Working


If the app on your Samsung Smart TV isn’t working, first check to see if it’s an update issue. Many problems are caused by out-of-date software. If you don’t want to download a new version, simply uninstall and reinstall the app. If this solution does not work, the Smart Hub should be reset.

We hope this helps you troubleshoot Samsung Smart TV app issues without the hassle and expense of professional repair. The problems are mostly straightforward. It’s also critical to give your Samsung TV a break from time to time to avoid crashing and freezing. Nonetheless, you can always return to this article for quick fixes.

Frequently Asked Questions

Why is my smart TV apps not working?

If your Samsung smart TV apps aren’t working, you can resolve the issue in a variety of ways. One solution is to restart your home network and power cycle the device. Clearing the app cache and updating your software are two other options.

How do you update apps on your Samsung Smart TV?

Go to the Samsung Smart Hub. Navigate to the Apps section. Go to the bottom of the screen and select “More apps.” From the top center of the screen, select “Apps to update.”

Why is my Samsung TV App Store Not Working?

If your Samsung Smart TV apps aren’t working, consider updating the software on your TV. You can also uninstall and reinstall the app. The Smart Hub should be completely reset as a last resort.

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