How To Troubleshoot Verizon Fios Router Orange Light? (Easy Guide)

A few days ago, I was trying to access the internet when my Verizon Fios router started to flash an orange light, and I was, after that, unable to do so.

Troubleshoot Verizon Fios Router Orange Light
Troubleshoot Verizon Fios Router Orange Light

Troubleshooting: Issues on Troubleshooting Verizon Fios Router Orange Light

Ethernet cable is loose or damaged.Check the Ethernet cable and make sure it is properly plugged in both the router and the modem. If the cable is damaged, replace it.
Router is overheating.Allow the router to cool down for a few minutes. You can also try cleaning the dust out of the router to improve airflow.
Router is not properly configured.Check the router’s settings and make sure they are correct. You can also try resetting the router to factory defaults.
Modem is not working properly.Check the modem and make sure it is turned on and properly connected to the internet. You can also try restarting the modem.
There is a problem with the internet service provider.Contact your internet service provider (ISP) to troubleshoot the issue.

Although I first ran into a frustrating issue, reading through some internet publications and browsing forum threads enabled me to resolve it, leading me to develop this step-by-step tutorial that will assist you in troubleshooting the problem.

Troubleshoot Verizon Fios Router Orange Light, check your Ethernet cable before trying to fix your Verizon Fios router’s orange light. After letting your Verizon Fios router cool, clean the device of dust. Next, attempt restarting it. Reset it if that doesn’t work.

This manual will assist you in troubleshooting the router problem you are experiencing and understanding the root of the issue to resolve similar problems in the future to its factory settings.

Video: Verizon fios router orange light – reset ONT

Verizon fios router orange light


Check the internet light on your Verizon Fios router if you notice that your internet connection is being interrupted.

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The network connection between you and your internet service provider (ISP) is not at its strongest if the internet light on the router is orange or amber. Luckily, by attempting the methods listed below, you may repair this issue in minutes in power light.

  1. Check The Ethernet Cable
Check The Ethernet Cable
Check The Ethernet Cable

Check the Ethernet connection if you use a wired connection to your router.

Make sure the Ethernet wire is firmly attached to the router and your device and plugged into the appropriate ports on both.

The Ethernet cable must also be checked for physical damage, such as fraying or wire bends.

Replace the cable with a new one if you notice any damage. In some circumstances, you could discover that wriggling your wire restores a lost connection. This suggests that the cable’s connector needs to be changed since it is damaged at fios extender.

What does the orange light on my router mean?

The most basic explanation for the router’s orange status light is that there is no internet connection.

There are a number of potential causes for an interruption of internet service, including modem, cable, and other issues. The router’s internet settings are incorrect.

Perhaps you’ve switched internet providers, or your provider has altered your connection’s settings.

Troubleshoot Verizon Fios Router Orange Light

  1. Allow Your Verizon Fios Router To Cool

Like any other electronic item, the router doesn’t like to become too hot. Your internet connection will suffer if your router overheats, and you’ll experience problems like network outages, sluggish network speeds, and poor internet signals at a red light.

You only need to wait for your router to cool down to resolve this problem. Then, unplug it from the power source and any backup batteries it may be connected to, and give it time to cool down entirely.

By positioning the router in a place with sufficient airflow, you can stop this from happening again.

  1. Make Your Fios Router Dust-Free
Make Your Fios Router Dust-Free
Make Your Fios Router Dust-Free

Dust might also result in unforeseen issues with electronic gadgets, much like the heating problem mentioned before. For example, the gadget’s hardware may be hampered by dust accumulation inside, preventing it from operating as intended in Verizon wireless KP.

Be sure to inspect your router for dust routinely. To remove the dust from your router, you can remove the back panel and clean it with a dry towel.

To avoid dust and other physical pollutants from settling within your router, ensure it is situated well indoors, away from any windows.

  1. Restart Your Router

Restarting the device was likely the first suggestion if you’ve ever needed assistance with a technical problem. This approach is deceptively straightforward but works surprisingly well at optical network terminals.

Resetting a system’s memory enables you to eliminate any malicious code that can be the source of your problems at the home phone.

Restarting your router, like other devices, can likely solve many of your issues and possibly restore your network to peak functionality.

Disconnect your router from the power source, wait for 15 to 20 seconds, and then plug it back in. When the orange light changes to white, your issue has been resolved.

If the battery backup on your Verizon Fios Router starts to beep, you can turn it off.

  1. Reset Your Router

Resetting your router to its factory default settings is your final available choice. By doing this, you eliminate any incorrect settings that you might have inadvertently set up and could be the source of your network connectivity problems.

It would help if you kept in mind that doing so will result in losing all your previously saved modifications.

Therefore, only think about taking this action after exhausting all other possibilities. Then, follow these instructions to reset your router:

On the router’s rear, look for the reset button.

While the router is still turned on, press and hold it with a paperclip for approximately 15 seconds.

The router will turn on automatically after the reset is finished.

  1. Contact Customer Support

If none of the above solutions worked for you, your router most likely has an internal problem. Unfortunately, you’re limited to contacting Verizon Customer Support in this situation.

Contact Customer Support
Contact Customer Support

To assist them in identifying your problem more quickly and consequently find a solution as soon as possible, provide your model number and all the different actions you tried to troubleshoot the problem.

  1. Replace Your Router.

Because technology is constantly changing, it’s conceivable that your router is out of the current and can’t handle your everyday network demands.

If your router is older than a couple of years, you probably need to replace it to maintain uninterrupted network connectivity for the battery backup unit.

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The orange light on your Verizon router tells you, as we’ve already mentioned, that your device isn’t getting enough connectivity to operate at high speed. But I’ve signed up for Verizon’s top internet plan.


You might have chosen the most excellent plan to gain from it entirely. However, even the best internet package cannot endure weather and technological difficulties. Here are a few explanations why you might have had inadequate internet access.

  1. A fully operational router

The router’s heating may cause poor internet connectivity. In addition, your router may become hot if you operate it vigorously all day long; heat is bad for electronics.

It will reduce performance, resulting in poor or no connectivity over time, shortening your device’s lifespan. Therefore, ensure your router is not on fire if it has an orange light. If so, shut down the machine, give it some time to cool, and restart it.

  1. Technical Glitch:

The server can develop a bug that interferes with your internet connection. Unfortunately, the problem often comes from the opposite end, which Verizon is to blame. 

You can get in touch with your service provider and report your problem if your connection drops out completely or you have no connectivity.

  1. Utilizing Too Many Devices:

When you have many devices connected to your internet, the speed drops since the router can’t deliver the same speed to all of them. Ensure there aren’t too many devices bridged to your router to avoid these problems.

You often aren’t even aware that someone is using your connection without your consent. Ensure your internet services are secured with a strong password if you want to avoid any issues of this nature.

  1. Climate

Not to mention the leading cause of your internet’s slowdown. Unfavorable weather conditions like thunderstorms, cyclones, and heavy rain may temporarily disrupt your connectivity.

In such a circumstance, the best course of action is to acquire an update from your service provider and wait until the internet server is backed up.


To protect your Ethernet wires from insects, rodents, and other hazards, it’s a good idea to wrap them in protective sheathing when maintaining Verizon Fios routers.

Additionally, checking your cords and router is a good idea. The Verizon Fios router’s interoperability with Google Nest Wi-Fi and other mesh routers has also been examined.

Remember to return Verizon equipment if you’re sick of the problems you’ve been having with the carrier to prevent hidden fees.

Frequently Asked Questions

Why is my Verizon router light orange?The orange light on your Verizon router means that it is not connected to the internet. There are a few possible reasons for this, such as a loose or damaged Ethernet cable, a router that is overheating, or a modem that is not working properly.
What do I do if my Verizon router light is orange?If your Verizon router light is orange, you can try the following troubleshooting steps:
* Check the Ethernet cable and make sure it is properly plugged in both the router and the modem.
* Allow the router to cool down for a few minutes.
* Check the router’s settings and make sure they are correct.
* Restart the modem.
* Contact your internet service provider (ISP) for help.

Why is my router showing light?

A blinking orange or amber router indicates that it could not detect a modem. To put it another way, your router is not connected to the Internet. Using an Ethernet cable to connect your router to a modem with Internet access, you can resolve the problem with the blinking orange light.

What does amber light on the Verizon router mean?

There is no internet connection if your Verizon Fios router’s solid yellow light indicator is on. If this occurs, you can attempt to check the Ethernet and internet wires or restart the router. Next, try contacting Fio’s assistance to re-establish the connection if none of these fixes work.

Why is my orange WIFI not working?

Try disconnecting and reconnecting your device’s Wi-Fi. Alternately, unplug the modem and then re-plug it after 30 seconds. – Consider removing your current network from the list of stored networks on your device, then reconnecting again if it doesn’t solve the issue if it keeps happening.

How do I fix my FIOS solid yellow light?

Your Verizon Fios router’s yellow light indicates no internet connection. You must use a soft reboot to reconnect. For three seconds, firmly press and hold the reset button on the back of your router.


Verizon Fios Router Orange Light: How to Troubleshoot

Verizon FIOS Router Orange Light: How To Fix

CEO and Networketing at Sycamorenet | + posts

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