Xfinity Stream Roku Not Working: 10 Easy Possible Fixes

Xfinity is one of the most popular internet, phone, and entertainment services available. Similarly, some people use Roku to watch their favorite movies and TV shows, as well as live TV.

This Xfinity and Roku combination is lethal because it guarantees a consistent entertainment experience.

If you have ‘Xfinity Stream Roku not working’ issue, we’ve included some troubleshooting methods in this article!

How to Fix Xfinity Stream App on a ROKU TV
How to Fix Xfinity Stream App on a Roku TV?

COMMON PROBLEMS with Xfinity Stream for Roku

The Xfinity Stream app allows you to watch content from top networks, live sports, news events, and thousands of On Demand TV shows and movies from your phone, tablet, computer, or Smart TV.

It is one of the most popular apps, allowing you to watch content from top networks, live sports, news events, and thousands of On Demand TV shows and movies.

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While the app is among the best for watching over 200 channels or live TV on the go, it does have a number of flaws. Sometimes the app does not display all channels, or the cloud-based DVR recording abruptly stops or does not play.

When Xfinity Stream is down, you can’t watch a channel, watch a live event, or watch a movie. To be able to fix a problem, you must first identify its root cause.

Some of the most common Xfinity problems and their causes. Some of the reasons you are unhappy with the service are as follows:

  • The app has become obsolete.
  • Your device is not connected to a network.
  • You have a tainted program.


Xfinity Stream app comes up with some fantastic features are:

  • Xfinity Stream offers a good selection of on-demand online content as well as live television.
  • This service allows subscribers to watch more than 200 live TV channels.
  • There is a download option. You can download the content and watch it offline by using the download option.
  • You can search quickly and get recommendations based on what you like by using the Filter option.
  • There is a search option. You can then search by title, genre, actor, live TV, and other criteria.
  • It has a simple user interface that is simple to use.
  • Watch live TV from any location at any time.


Yes, there is an answer to this question. The Roku Channel Store now has Xfinity Stream. You can easily access the Xfinity Stream app on Roku. In this article, we provide step-by-step instructions for installing the Xfinity Stream app on Roku.

This method is completely effective. Roku TVs, Roku Ultra, Roku Express and Express+, Roku Premiere and Premiere+, Roku 3 and 4, Roku 2 (4210 only), Roku Streaming Stick and Streaming Stick+ are all compatible with the Xfinity Stream app.

Alternative Video: How To Fix Xfinity Stream App on Roku TV?

How To Fix Xfinity Stream App on Roku TV?


  • Read How to Prevent Comcast Xfinity Throttling The Internet? (3 Fixes)
  • How to Cast Xfinity Stream On Apple TV? (Solved) [7 Steps]
  • Is Xfinity Stream Not Working On Chrome? View Here


It will only take 2 minutes to install the app on Roku. Let’s see how we can do it.

  1. Connect your Roku to the HDMI port on your TV.
  2. Turn on your Roku.
  3. Sign in to your Roku account.
  4. You will then be taken to the home page.
  5. On the home page, click Streaming Channels.
  6. Your Channel Store will now be accessible.
  7. The Channel Store from the inside. Select Search Channels.
  8. The on-screen keyboard will appear.
  9. Enter Xfinity Stream.
  10. From the search results, select the Xfinity Stream Beta app.
  11. Then, click the Add channel button.
  12. Your Xfinity Stream app is beginning to add content.
  13. Once the channel has been added, click OK.
  14. Your Xfinity App has now been added to the home page.


Now, you’ve succeeded in downloading the app on your Roku device. Next is to activate the app.

  1. First, open the Xfinity stream app by clicking it. Then press the get started button.
  2. You will be given an activation code, which will be displayed on your screen. Then, from a PC smartphone, navigate to
  3. Enter the Activation code that was displayed, then click Continue.
  4. A new screen will appear, prompting you to enter your unique username and password. Sign in by entering your email address and clicking the sign in button.
  5. On your PC or smartphone, you’ll see a success screen. The Roku screen will display the terms and conditions. To proceed, press the yes button.
  6. On the next screen, enter the exact device name and click Continue.
  7. The app has now been activated. It’s now time to begin watching over 200+ channels.
Xfinity Stream Not Working on Roku
Xfinity Stream Not Working on Roku


Let’s begin with the basics. These steps may help to resolve the Xfinity app issue in some cases.

  • Reboot the Roku. You didn’t specify which Roku model you have, but it could be Settings > System > Restart, or if it’s a Roku TV, look under the power settings on the menu.
  • You could check to see if your Roku OS is up to date. System > Update (Settings) (worded similar to that).
  • You could keep your app up to date. Highlight the app, click the Options button, and then click the Update button.



When it comes to connecting Xfinity and Roku, you must first select and use the HDMI cables. This is due to the fact that HDMI cables promise a more streamlined connection and higher picture resolution. Having said that, make sure that the HDMI cables are properly plugged in and that there is no fraying. In the same vein, ensure that the HDMI input on the TV is set to the correct one.


Obviously, you’ll be using the batteries to power the Roku remote. However, if the Roku is not streaming, it is possible that the batteries are not functioning properly. In this case, it is recommended that you use new batteries. Similarly, you must remove the impediment that exists between the Roku remote and the set-top box.


If your Roku isn’t streaming while connected to an Xfinity connection, it’s possible that system updates aren’t working. As a result, you must perform the Roku system update. With that said, we’ve outlined the steps to take when performing a system update, such as;

  • Navigate to the Roku main menu and select Settings.
  • Navigate to the system and select System Update.
  • Allow the update to complete before resuming streaming.

In the same vein, you must ensure that the device is fully functional and compatible. As a result, you must ensure that you are using a Roku device that is supported.

Xfinity Stream Not Working on Roku: How to Fix
Xfinity Stream Not Working on Roku: How to Fix


If the Xfinity stream Roku is not working for you, you should first check the device settings. To provide streaming support, the device settings must be properly configured.


When it comes to streaming, you must ensure that your network connection is both functional and responsive. Having said that, the internet must be streamlined. If the network connection is not working properly, it is recommended that the modem be rebooted before accessing the high-speed internet connection.


People who are unable to stream Roku on Xfinity are more likely to have minor glitches or software issues with their connection. It is recommended in this case to disconnect the Roku from Xfinity and wait ten minutes. Connect them again after ten minutes and wait five minutes for the proper connection to be established. The streaming will resume in this manner!


If disconnecting and reconnecting didn’t work, you could try removing the Xfinity Stream app from your Roku. The bugs in the apps will be removed as a result of the app being deleted. After you delete the app, reinstall it after some time has passed, and it will be updated with new features. Similarly, it will resolve the streaming problem.


When streaming does not work as it should, there is a chance that the connection is causing interference. With that said, you must restart the Roku device. Once the Roku device is turned back on, simply launch the Xfinity Stream app, and it will begin working. It is recommended that you unplug the Roku device’s power cords before rebooting it.


If the Xfinity Stream app isn’t working properly, check to see if it’s been properly activated. This means you must enter the correct account credentials, such as your username and password. If the activation fails, simply delete the app credentials and re-enter the correct ones.


In some cases, streaming problems are caused by hardware or software issues. Having said that, there is a chance that the server is having problems. As a result, if there is a server error, the app will either slow down or stop working entirely. So, use the Roku to see if their server is down.

How to Fix Xfinity Stream Not Working Issue
How to Fix Xfinity Stream Not Working Issue


These are the solutions to the problem of Xfinity Stream not working on Roku. If you’ve tried all of the above methods and the app is still not working, contact Roku Support and Xfinity Stream Support.

Frequently Asked Questions

Why is my Xfinity Live stream not working?

If Xfinity Stream isn’t working on Chrome, try clearing the browser’s cache and enabling the Flash extension. If Xfinity Stream is still not working, restart your computer and connect your device to the internet using ethernet cables.

Why is Xfinity not working on Roku?

The reason for Xfinity not streaming correctly on Roku could be a problem with your internet connection, cables, or even not selecting the correct TV settings.

Does Xfinity still work on Roku?

Open the Xfinity Channel app in the Roku Channel Store and select Sign In. Note: The Channel Store can be found on any Roku device’s home screen by going to the “Streaming Channels” section in the left-hand menu. Enter your Xfinity ID and password, then click the Sign In button. You’ll notice a Success!

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I'm a tech writer and editor. I love technology. I'm excited about networking and streaming. I'm always looking for new and exciting ways to use technology. I believe technology can be a force for good in the world, and I strive to use it in my work.

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