DIRECTV Network Connection Not Found: How To Fix

I’ve been a DirecTV customer for over a year and subscribe to their unlimited package. Along with standard cable TV features, they also provide advanced features such as Video On Demand, Recording, and Playback.

DIRECTV Network Connection Not Found
DIRECTV Network Connection Not Found

DIRECTV Network Connection Not Found, despite the fact that I have been enjoying their faultless services for some time, I recently received the ‘Network Connection Not Found’ error. I knew there was another problem with the system because the cables were not damaged or loose, and the cable worked fine on other TVs in the house.

As a result, I went online to figure out why this was happening and compiled everything I discovered into this comprehensive article. Check that the cables connected to the system are not damaged or loose to resolve the DirecTV Network Connection not found error. Try rebooting the TV and receiver. After that, test the connection option and reset the receiver to clear any glitches.

Video: No Networked DVRs Found Error – DirecTV

Networked DVRs Found Error


A Network Connection Not Found error on DirecTV can occur for a variety of reasons. Some of the most common are as follows:

Input Source Error

If you’re getting the error on the secondary receiver, it could be because the mini receiver is connected to the wrong input source. Sometimes the input settings change on their own. As a result, double-checking them before jumping to conclusions could save you a lot of trouble.

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Satellite Reception Problem

If your receiver is unable to download the guide information from the satellite for more than three hours, a network connection error will be displayed.

DIRECTV Network Connection Not Found

There could be several causes for this, and you can determine which one is affecting you by running a system test.

The DIRECTV signal has been lost, what should I do?

A receiver can be reset if it fails to connect after several attempts. To reset your receiver and router, unplug them, wait 15 seconds, then reconnect them. This process of restarting might take anywhere from three to five minutes. After the computer has finished rebooting, repeat steps 1-3 again.

Cables that are damaged

Broken or damaged cables are another common cause of network errors.

Cables that are damaged
Cables that are damaged

Check the coaxial and power cables for signs of damage to ensure they are in good working order.

Additionally, ensure that all of the connections are tight.

Receiver Problems

Receivers can overheat and malfunction as a result of constantly running for hours on end.

This is easily remedied by power cycling or resetting the entire system.

Furthermore, when the system is not in use, turn off the power switch to prevent the receiver from malfunctioning.

Examine the TV Input

We have a good idea of where to start to solve the network connection error in DirecTV now wired connection that we know what can cause it.

The first step is to examine the input source. Press the source or input button on the TV remote control.

This will bring up a menu with all of the available input options. Scroll through the modes to see where the DirecTV receiver is connected and choose the appropriate option in the internet connection.

Examine the cables for damage and make sure they are properly connected.

If you have selected the correct input mode but still receive the ‘Network connection not found’ error, the cables may be faulty.

After years of use, the cables can become damaged and their connections can become loose.

If you experience either of these problems, the cables may be unable to transmit DVR signals to the TV local channel.

Inspect the connected cables for signs of damage, such as breakages or pet bits.

Check that the cables are securely fastened and that there are no loose connections.

To rule out any cable-related issues, try disconnecting and reconnecting all of the cables.

Check that you’ve chosen the correct satellite dish.

The error can also occur if you do not use the correct satellite dish.

This problem is easily resolved by adjusting the satellite settings on the DirecTV device.

To integrate the correct satellite, you can repeat the entire satellite setup process.

Here’s what you should do.

  • On the remote control, press the Menu button.
  • Choose Settings from the menu that appears.
  • Navigate to the Satellite submenu.
  • Select the Repeat Satellite Setup option.
  • On the remote, press the Dash button.
  • Choose a dish type.
  • Method 1 should be used.
  • Continue by pressing Enter.

This process might take a few minutes to wrap up.

Power Cycle the TV and Receiver

If none of the above methods resolve the problem, it is possible that a file in the cache is causing the error.

This is easily remedied by power cycling the receiver. Take the following steps:

  • Turn on the receiver and pause any currently playing media.
  • Unplug the receiver’s power cord from the wall outlet.
  • Wait 15 seconds before proceeding.
  • Replace the cord in the outlet.
  • Wait for the system to reboot after pressing the receiver on/off button.
  • Try streaming media to see if the problem has been resolved.

Make use of the Test Connection option.

The error can also be caused by a faulty program guide download. If the receiver is unable to download the program guide from the satellite for more than three hours, an error message is displayed.

Test Connection option
Test Connection option

If this is the case, a simple test can be used to determine it. What you must do is as follows:

  • Using the receiver’s remote control, navigate to Menu.
  • Navigate to the Settings menu.
  • Select Info and Test.
  • Choose Run System Test.
  • Confirm the procedure.
  • Wait for the scan to finish if it takes a few minutes.
  • Following the display of the results, proceed with the recommended troubleshooting options.

The troubleshooting methods help to try and reconnect the system to the satellite. This is especially useful if you’ve connected DirecTV to Wi-Fi without using the connection kit.

Reset Main Receiver

Reset Main Receiver
Reset Main Receiver

If the troubleshooting methods don’t work for you, you might have to reset the main receiver. Follow these steps:

  • Locate the reset button at the back of the device (It is a small red button on the back, for some models, it is located on the side).
  • Short press the reset button.
  • Wait for the system to reboot.
  • Restart the device.
  • Repeat the action that was previously giving the error to see if it persists or not.

Contact Support

If none of the methods in the guide helped you resolve the problem, there is most likely an underlying hardware problem interfering with the network connection.

The best way to handle this is to contact customer service or the DirecTV technical support team.

They will assist you in narrowing down the true problem and either replace the entire system or send down a team to fix the bug.


You can perform a simple wire test on your own to see if your receiver is faulty or if there is a problem with the system’s wiring. A 1 x 2 wire splitter can be used to connect the incoming satellite to the power cable. Following that, you must connect the client to a separate DVR.

If this does not work, the cables are defective. You can also test the network’s viability by going to the settings menu and selecting the Test Network Connection option. If there is a problem with the network, it will display the error ‘There Is A Problem With The Connection Status.’





Why does my Directv stream state that there is no network connection?

Using your remote, check your internet or Wi-Fi® connection and signal strength: Then, select Settings > Help > Troubleshooting > Run Network Diagnostics. Instead of Wi-Fi, connect to your DIRECTV STREAM device with an Ethernet cable. Examine your DIRECTV STREAM device for software updates.

How do I check my directv network connection?

On your remote, press MENU. Select Settings > Internet Setup > Connect Now from the menu. Select Test Connection if you’re reconnecting to the internet. After the system has checked the connection status, click Done.

Why does the TV say there is no network connection?

If you turn your TV off and back on while streaming an internet app, or if your TV is connected to the internet via a wired (network cable) connection and the IPv6 setting on your TV is enabled, the message There is no network connection right now may appear.

Why is there no network connection on my Samsung TV?

For a variety of reasons, Samsung Smart TVs can occasionally lose internet or WiFi network connectivity. To begin troubleshooting this issue, try restarting the device and resetting its network settings, as well as restarting the router or modem and updating software on the TV itself.

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