How To Fix Disney Plus Not Working On Roku TV? (5 Easy Ways)

A relatively new streaming service called Disney Plus has received a warm reception. However, there have been other issues that need to be resolved, as with anything new. This article offers numerous troubleshooting techniques you can use to fix Disney Plus if it has been refusing to function on your Roku TV.

How To Fix Disney Plus Not Working On Roku TV?
How To Fix Disney Plus Not Working On Roku TV?

Disney Plus is unavailable in some locations or on some Roku devices. Additionally, if your WiFi signal is weak, your firmware is outdated, or your cache is complete, it might not function. Finally, the ‘Audio Mode’ or ‘Display Type’ options on Roku frequently cause audio/visual problems.

Disney Plus Not Working On Roku TV, I’ll go into more depth about these in the following paragraphs, including which particular areas and Roku devices are incompatible with Disney Plus. I’ve also provided a list of a few typical household items that could obstruct your WiFi like in fire tv.

Troubleshooting: Issues on Fix Disney Plus Not Working On Roku

The Disney Plus app is not on your Roku device.Make sure that your Roku device is running the latest software. You can check for updates by going to Settings > System > System Update. If your device is up to date, you can download the Disney Plus app from the Roku Channel Store.
The Disney Plus app is not working properly.Try restarting your Roku device. You can also try uninstalling and reinstalling the Disney Plus app.
You are having trouble logging in to Disney Plus.Make sure that you are entering your login credentials correctly. You can also try resetting your password.
You are having trouble streaming Disney Plus content.Make sure that your Roku device is connected to the internet and that you have a strong signal. You can also try restarting your router.
You are seeing an error message when you try to use Disney Plus.Check the Disney Plus website for known issues and workarounds. You can also try contacting Disney Plus support for assistance.

Video: Disney Plus not working on Roku – Fix it Now

Disney Plus not working on Roku


You can attempt various generic troubleshooting techniques if your Disney Plus channel isn’t working on your Roku device. However, the techniques listed below are effective for most issues. Additionally, it would be best if you thought about performing the internet connection troubleshooting steps detailed later in this article.

Restart Disney Plus or your Roku device

It may only be necessary to restart your Roku device or to watch the Disney Plus channel for everything to resume working. However, this should be the first step you take because it is the most straightforward troubleshooting approach to your streaming device 38.

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How to Fix It When Disney Plus Is Not Working on Roku?

To view new episodes, choose the channel, then click the star icon. A Roku update: If you’re having trouble watching Disney Plus on Roku, upgrading the device’s core firmware from the settings menu can help. To do a system update, go to Settings -> System -> System Update on the Main Menu. Inquire today.

Press the “Home” button on your Roku remote and open Disney Plus again to restart it. Your Roku device may be restarted relatively quickly as well. Wait for the device to reboot while following the steps below.

Update Disney Plus and Roku.

By following the steps below, you can update the Disney Plus channel and your Roku device simultaneously. The most recent firmware will be installed, and any issues in the older firmware will be fixed. These bugs are sometimes the root of the issue.

Disney Plus Not Working On Roku TV

System > System Update > Check Now in Settings for device compatibility

Install Disney Plus Channel once more.

The Disney Plus channel’s cache will be cleared, and you’ll surely have the most recent firmware installed if you reinstall the channel. I will go into more detail regarding the cache below. To reinstall the Disney Plus channel, adhere to the steps listed below.

  • Your Roku remote’s “Home” button should be pressed.
  • Find the Disney Plus channel and highlight it. Never open it.
  • Your Roku remote’s “Options” (*) button should be pressed.
  • Choose “Remove Channel.”
  • Your Roku device should restart.
  • Repeat your search for Disney Plus under “Streaming Channels.”
  • After finding and selecting it, select “Add Channel.”

Hard Reset

To do a hard reset, disconnect your Roku from its power source and completely discharge any remaining battery power. This compels it to erase all temporary information, including any little mistakes. The instructions listed below can be used to do a hard reset on your Roku express android tv.

  • Disconnect the Roku from its power supply and the TV.
  • Allow the gadget to fully discharge by waiting 10 minutes.
  • Reconnect the Roku to the TV and power supply.
  • This procedure is pretty effective if the problem is with your Roku device. Additionally, it doesn’t destroy your downloaded streaming channel or clear any of your preferences at smart tv or any Samsung tv fo.

Factory Reset

You should only perform a factory reset after exhausting all other possible solutions. This is due to the fact that it will reset the Roku to its factory settings from when you originally bought it.

This implies that all your downloaded files will be lost, and all your preferences will revert to their original values. The steps are below if you want to try a factory reset on dolby vision.

  • Your Roku remote’s “Home” button should be pressed.
  • Go to “Settings > System > Advanced System Settings” to access this menu.
  • Choose “Factory Reset” and adhere to the on-screen directions.
  • Watch for a complete Roku reboot.



Disney Plus is accessible on all Roku Smart TVs, so if it isn’t already installed, it should appear in the channel shop. However, not all standalone Roku players support Disney Plus. The Roku gadgets that don’t support Disney Plus are listed below.

  • 2400
  • 2450
  • 2500
  • 3000
  • 3050
  • 3100
  • 3400
  • 3420

You will sadly be unable to add the Disney Plus channel to your Roku if you own one of these models. On the other hand, if you have an iOS device, you can mirror your Disney Plus channel from there to a Roku device using Airplay.

If Disney Plus is nowhere to be seen despite your compatible Roku device, there may be another reason. Your internet connection might be sluggish or disconnected, or the Disney servers might be down. Below are some troubleshooting hints for this.

Remember that Disney Plus is likewise restricted to specific geographical areas. The United States, Canada, Latin America, Europe, Australia, and New Zealand are among these regions.


It’s possible that the Disney servers are down if your Disney Plus channel won’t load. By visiting websites like Down Detector or by contacting Disney Plus support directly, you can verify this. Especially when new content has just been launched, there may occasionally be too many users accessing the servers at once.


Try reinstalling the app using the procedures above if the servers are operating normally. Otherwise, your internet connection might be the issue. Several options for troubleshooting your internet are listed below.

Restart your router or modem

The simplest thing to do when your internet stops working or your WiFi signal is weak is to restart your modem and router. To accomplish this in the correct order, adhere to the procedures below.

  • If you have a router, unplug it from the power supply and your modem.
  • At least one minute has passed.
  • Reconnect your modem to the power.
  • Hold off until the modem has finished rebooting.
  • Reconnect the power to your router.
  • Before attempting to open or use the Disney Plus channel, let the router finish rebooting.

Verify the Speed and Connection of Your Internet

The Disney Plus channel cannot be used to check your internet speed, but your Roku device can. However, you need to check your network connection first. This can be accomplished by using the pathway below.

It will say, “Connection check was successful” if connected to your home internet. After that, you must choose “About” from the same network settings to check your internet speed. The signal strength and download speed are just two of the many network-related statistics detailed in these settings.

Both of these elements might impact how well the Disney Plus channel performs. Your signal strength should be “Excellent” for the best results.

To stream standard-definition content, you typically require a download speed of at least 3MB/s. Disney Plus advises 5MB/s for high-definition content and 25MB/s for 4K or “Ultra HD” content, respectively.

Minimize Interference

Your internet connection may be wrong, or your download speed may be too slow for various reasons. As a result, the service provider may be placing restrictions on you. Get in touch with them to learn more about your alternatives in this situation.

However, the signal may be interfered with by something inside the house. First, ensure the Roku player is close to your modem or router. The ideal distance is no more than 30 feet, but getting closer is always preferable.

Remember that your TV may separate the Roku and modem/router. Make sure your Roku device isn’t hidden behind the TV but rather out of the way close by. With a Roku Streaming stick, this might not be possible unless you have an HDMI extender.

Other items in the house can interfere as well. The following is a list of typical examples.

  • Other WiFi networks, or even Bluetooth headphones,
  • Baby monitors or additional radio equipment
  • Microwaves
  • Thick walls made of wood or concrete
  • Aquariums and hydronic heating systems are examples of large pools of water.

Getting rid of some of these items from your house may be simple. However, you can always try using a WiFi booster if you think something like timber walls is the problem. You can plug this into the power outlet between your modem/router and Roku device to strengthen the signal.

Connect a network cable

Use an Ethernet cable in its place if you are still having trouble with your internet. This internet connection provides your network’s most dependable and quick download speed. To connect using an Ethernet cable, adhere to the instructions below.

  • Utilizing an Ethernet wire, join your Roku device straight to your modem or router.
  • Select “Settings > System > Network > Set Up Connection” from the menu.
  • To connect via your Ethernet cable, choose “Wired.”
  • Certain Roku devices lack an Ethernet connection. If so, you might want to use a USB/Ethernet adaptor.

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This article offers numerous solutions to the problem of Disney Plus not functioning on your Roku device. Many users have found these ways helpful, and we hope you will too.

Frequently Asked Questions

Why did Disney Plus suddenly stop functioning for me?

Look for any app updates that might be available. Delete your data and cache. Close the app and open it again. Try logging out of Disney+ on all devices and logging back in. Reinstall the Disney+ app on your mobile by downloading it from the app store, then log in again.

Does Disney Plus have a Roku version?

A wide range of Roku TV models supports Disney Plus. In addition, Disney Plus is available under the “Movies & TV” section of the “Streaming Channels” option on the Roku home screen and in the online Roku channel store.

Why won’t Disney Plus operate on my television?

Verify if Disney+ is compatible with your device. The Disney+ service will not accept your device if it is incompatible. Go to your device’s settings and check your firmware settings for any upgrades. Try deleting and reinstalling the Disney Plus app if you are currently using it from your device’s app store.

What does clearing cache?

They save small amounts of information to make utilizing your apps and web browsers faster. Your phone could accumulate a lot of unnecessary files over time. You can delete the files to free up a little storage space on your device. Issues with website behavior can also be resolved by clearing the cache.




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