Why Is My Verizon Mobile Data Not Working? (Easy Troubleshooting Guide)

We have all grown so accustomed to having constant connectivity that it can feel strange not to be able to call or text at any time.

With networks like Verizon, nearly the entire country is covered as well.

So, when you lose signal and aren’t in the middle of nowhere, it can be quite perplexing. Given that Verizon is one of the more reliable networks available, one would think that such issues would be a thing of the past.

Why Is My Verizon Mobile Data Not Working?
Why Is My Verizon Mobile Data Not Working?

The strange thing is that there are many of you out there who appear to be having connectivity issues. This appears to be especially true when attempting to use 4G. Given how much we rely on our phones in our daily lives, this simply will not do!

So, in order to assist you in determining the source of the problem and restoring normal service, we have created this short troubleshooting guide. Most of you will be back up and running in a matter of minutes if you follow the steps below.

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So, without further ado, let us get this party started! Verizon is without a doubt one of the best internet service providers available.

However, even champions have bad days, and as a result, a few customers have mentioned how they have to deal with Verizon data not working at times. As a result, we decided to create this handy guide that includes all of the tips and tricks you’ll need to resolve this minor issue.


Nowadays, the majority of the population owns smartphones, which means that there are even more people who rely on 4G connections for internet access. There are numerous mobile networks and carriers that enable us to remain connected at all times.

Verizon has emerged as a leading internet service provider, with millions of subscribers. Verizon has created various packages for voice calls, internet, and messages based on the needs of its customers.

Some users have reported problems with Verizon 4G connectivity in recent months. If you are one of those who is experiencing Verizon data outages, you have come to the right place!


Here’s how to get your Verizon Mobile data working again:

1. Make Sure Settings Right

The most common cause of this issue has nothing to do with Verizon at all. Instead, it could be as simple as a few incorrect phone settings. Given how easy it is to make a mistake when changing your settings, this sort of thing happens all the time.

Fortunately, this implies that it should be simple to repair. So, if you’re constantly having problems with your 4G LTE connection, the first thing you should do is turn off your Wi-Fi feature.

When this is turned off, make sure your data and data roaming are turned on. That’s it! For many of you, this will be sufficient to resolve the issue. If not, it’s time to move on to the next step.

2. Out Of Their Coverage Area

We’re confident that most of you won’t be surprised by this suggestion. However, it is still the second most likely cause of the problem you are experiencing. The simple truth is that there are still black spots in every network’s coverage.

Stranger still, little black spots can appear in the most unexpected places – even in urban areas! Unfortunately, if this is the source of the problem, there isn’t much you can do about it.

You can try moving around to see if you can get reception nearby, but it is impossible to guess how large the affected area is.

Out Of Coverage Area
Out Of Coverage Area


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3. Change Your Network Settings

When you have the wrong network settings configured on your phone, it can seriously impair its performance. It’s very easy to change these by accident and not even realize you’ve done so.

So, the best thing to do is double-check and ensure that everything is in order. The first thing you’ll need to do is make sure your network mode is set to LTE. Given that you are with Verizon, you will also need to use your phone’s CDMA/LTE mode.

Furthermore, it is a good idea to reset all of your phone’s network settings to their defaults to ensure that whatever is causing the problem is removed. Don’t worry if you’ve never had to do this before; simply follow the steps below.

  1. To begin, go to your phone’s settings and look for the reset option.
  2. To restore your network settings to their defaults, press the reset button, wiping out any changes you may have made. It will also cause your phone’s previously established Wi-Fi and Bluetooth pairings to be lost. These will not take long to restore.
  3. Some phones may now prompt you to enter your PIN or password.

And that’s all there is to it. Your settings should all be reset, and with a bit of luck, you should be able to connect to and use the 4G LTE network again.

4. Toggle Airplane Mode On And Off

Okay, we admit that this step seems a little strange in light of everything you’ve been through so far. It wouldn’t be here, however, if it didn’t work on more than a few occasions. If anything, it’s a great trick to have up your sleeve in case this problem arises again.

So, all you have to do here is go into your phone’s settings and toggle the airplane mode on and off twice. This will almost always solve the problem for some of you. So keep this in mind the next time you’re having connectivity issues.

How To Fix Verizon Mobile Data Not Working
How To Fix Verizon Mobile Data Not Working

5. Try Restarting and Rebooting the Phone

If nothing has worked for you thus far, you can rightfully begin to consider yourself unlucky. However, this does not mean that all hope is lost. In reality, the entire issue is now very likely the result of a minor glitch or a software bug.

The good news is that getting rid of these bugs is extremely simple. In most cases, all you need to do is restart the phone. Simply hold down the volume and power buttons at the same time to accomplish this.

This will force the phone to restart. After that, simply reactivate your mobile data and you should be good to go!

6. Reset APN Settings:

Access Point Names (APNs) are the unique identifiers that your mobile network provider uses to connect your phone to the mobile Internet. It configures your phone with all of the necessary settings, such as IP addresses and gateways, to (hopefully) connect you.

However, this process can occasionally go wrong and necessitate a restart. The video below demonstrates how to do it. Go to “Settings -> Network & internet -> Mobile network -> Advanced -> Access Point Names.”

You should be able to see a list of APNs (potentially with only one network on them). Tap the menu icon in the upper right corner, then select “Reset to default.”


As a result, the steps outlined above were the only ones that had any discernible effect. However, we are always aware that we may have overlooked something obvious to someone else. If you have a solution for this, please share it in the comments section below.

That way, we can spread the word to our readers and hopefully save them some trouble later on. So these are some of the quick fixes for your Verizon data that isn’t working.

Hopefully, these hacks will be sufficient to solve the problem. However, if the problem persists, it is best to contact Verizon’s customer service or have your smartphone checked.

Verizon Mobile Data Not Working: How To Fix
Verizon Mobile Data Not Working: How To Fix

Frequently Asked Questions

Why is my Verizon Internet not working?

If everything else fails, unplug the router and modem for about 60 seconds to reset them, then plug them back in. This will reset them with the ISP and may resolve the issue. If that doesn’t work, try manually removing and re-adding the Wi-Fi network from the device’s settings.

Why is my Verizon phone not connecting to 4G?

If the issue is with your 4G network, it is very likely that it will resume operation. You should also double-check the SIM slot. The majority of dual SIM phones have a dedicated 4G slot. As a result, if the SIM card is inserted into the incorrect slot, it will interfere with the 4G signal.

Why are my mobile data apps not working?

Try these steps to see if everything returns to normal. Clear the cache from the Google Play Services app using the following steps: Settings > Apps > See all apps > Google Play Services > Storage & cache > Clear cache. Check for any available system software updates by going to Settings > System > System Update > Check for update.

Why does my phone say I don’t have an Internet connection even though I have data?

Open the Settings app and navigate to Network & internet or Connections. These options may differ depending on your device. Turn off Wi-Fi and turn on mobile data to see if there is a difference. If not, turn off mobile data and turn on Wi-Fi and try again.

CEO and Networketing at Sycamorenet | + posts

I am passionate about networking internet technology and connecting the world. I believe that we can make a difference by providing unique solutions that are reliable and easy to use. I am constantly innovating and expanding our reach to new markets. Our goal is to provide global access to affordable, high-quality internet connectivity. Join us in our mission to connect the world!

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