Fire Stick Keeps Going Black: How To Fix? (Guide)

If your Fire TV Stick continuously displays a black screen, you might not be using the correct HDMI output. The majority of TVs have numerous HDMI connections, so use your TV remote to switch between the TV inputs to see whether this was the issue.

Fire Stick Keeps Going Black, locate the proper HDMI output by navigating. Check the label above the HDMI port that you use for the Fire TV Stick to determine which output you have connected it to.

Troubleshooting: Issues on Fire Stick Keeps Going Black

Issue	Solution
Fire Stick not receiving enough power	Make sure that the Fire Stick is plugged into a USB port that is providing enough power. You can try plugging the Fire Stick into a different USB port on your TV or into a power outlet using a USB adapter.
Fire Stick firmware outdated	Make sure that the Fire Stick firmware is up to date. You can check for updates by going to Settings > System > About > Check for Updates. If an update is available, download and install it.
Fire Stick corrupted	The Fire Stick may be corrupted. You can try restarting the Fire Stick by unplugging it from the power outlet for 30 seconds and then plugging it back in. If the Fire Stick still goes black, you can try factory resetting it. To do this, go to Settings > System > Reset to Factory Defaults > Reset.
Fire Stick overheating	The Fire Stick may be overheating. You can try moving the Fire Stick to a cooler location or by using a USB fan to help cool it down.
Technical difficulties	If you are still having trouble with your Fire Stick going black, you can contact Amazon customer service for help. You can reach Amazon customer service by phone, email, or chat.

Video: Amazon Fire TV Stick’s: Black Screen? Easy Fixes!

MODIFY THE POWER SOURCE

It’s likely that your Fire TV Stick is not getting enough juice from the USB port if it flickers or remains black. A USB port rated at 1A is necessary for the Fire TV Stick.

Connect the Fire TV Stick’s USB to another USB port on your TV. After that, repeat the process for each USB port.

Plug in some detachable storage, such as a thumb drive or an external hard drive, to make sure the problem is not with the Amazon fire TV stick itself. Your TV is in working order if those are appearing on it.

RESUME USING YOUR FIRESTICK

If the problem was caused by a recent setting change or the installation of a new program, restarting will fix it. You can either use the remote to restart the Fire Stick or disconnect it from the wall adapter, wait a short while and then plug it back in.

How to reboot Fire TV Stick:

• Hold the Play/Pause and Select buttons at the same time for at least five seconds.
• The restart process will start on your Fire TV Stick.

ALLOW YOUR FIRE STICK TO COOL

Every electronic item suffers from overheating. If you use it for too long, the device will heat up and develop internal problems.

The best course of action would be to unplug it, let it cool for approximately an hour, and then plug it back in.

TRY USING ANOTHER HDMI PORT

The simplest way to determine whether your TV’s HDMI port is the problem is to connect your Fire TV Stick to another HDMI port.

Fire Stick Keeps Going Black

Use the remote to turn off the Fire TV Stick, then detach it from the TV. Find a different HDMI port, then attach the Stick there. Restart the Stick to see if the problem has been resolved in the loading screen.

SEE IF HDMI EXTENDER WORKS

Although you can directly connect the Fire Stick to your HDMI port, Amazon advises using the HDMI extender that comes with the Fire Stick.

This is due to the fact that HDMI ports on TVs can occasionally be found on the back, near the wall. Due to its confined location, there may be problems if the Fire Stick TV is connected in this position.

When you attach your Fire TV Stick to your fire tv device TV, the HDMI extender gives you space to choose the ideal location for it to be placed. Try using the extension if, up until now, you were directly attaching the Stick to the amazon firestick TV.

ASSURE YOU HAVE AN INTERNET CONNECTION

One of the most frequent explanations for why the Fire Stick might have malfunctioned is that the internet connection may have been lost or of low quality. Check to see if your router is on and that all of the lights that normally flicker are doing so to your prime video.

You could also try joining a different WiFi network with the Fire Stick. Create your own network by activating the WiFi hotspot feature on your smartphone if you don’t have access to another one at your smart tv.

UPDATE YOUR FIRE OS

The outdated operating system on your Fire TV could also be the cause of these sporadic flickers.

Installing those updates may resolve the specific problem you’re experiencing because OS upgrades often include bug fixes. Follow these instructions to update your Fire TV Stick:

• Activate Settings > My Fire TV > About.
• Then select Check for Updates.
• Updates will be downloaded and installed automatically if any are still needed for your Samsung smart tv.

CLEAR THE CACHE OF A SPECIFIC APP

Clearing the cache of the app in question may assist if you get the black screen issue when using it. How to do it:

• Navigate to the Settings page.
• Choosing Applications
• Go to Manage Installed Applications and choose the application that was giving you a black screen.
• Choose Clear Data, then Clear Cache.

Remove the app and reinstall it from the Amazon Appstore if clearing the cache doesn’t work.

CALL CURRENT USER SUPPORT

Any troubleshooting technique ends with this. Although the problem that’s generating the black displays may appear intractable to us, seeking professional assistance is a sure bet. Find your problem on Amazon’s support page by going there in your tv screen.

If the problem is not there, take the following actions:

• Stay on the main page of Amazon while logged in, go to the bottom of the page, and click “Help” in the “Let Us Help You” column.
• Tap “Need More Help? ” on the following page’s “Browse Help Topics” section.
• The right menu’s “Contact Us” link can be selected.
• Select “Devices” on the following page.
• Toggle the drop-down menus next to “Tell us more.”
• The “Chat” button should be clicked to start a conversation with a representative.

CHANGE OUT YOUR FIRE STICK

If all else fails, get a new Fire TV Stick. If you were still using those older devices, it might have been time for you to upgrade. 

Every time a new Fire TV Stick model is released, Amazon changes its lineup to ensure that there is something for everyone in the streaming devices.

MODIFY THE ACCESSORIES

The Fire TV Stick’s blank screen can be caused by its add-ons. Verify that the USB cable connecting the streaming stick to the power adapter is attached securely. 

Additionally, make sure the micro-USB end of the cable is firmly inserted into the Fire TV Stick. Similarly, you might try switching to a different USB power cord and see if anything has changed.

We advise using the device’s original USB accessories, including the power adapter and cable. It’s possible that third-party or fake accessories won’t be able to supply the Fire TV Stick with the power it needs to turn on and stay on for a long period in the power cycle.

HAS THE BLACK SCREEN STOPPED?

Today, we tested a variety of workarounds for the black screen issue; if you were able to resolve it, congratulations! 

However, there are a few issues with the Fire TV Stick that are well-known, such as the Firestick restarting endlessly. Thankfully, the majority of these issues have quick and simple fixes.

There are many Firestick remote replacement remotes available on the market if you ever feel that the remote needs to be replaced. 

In addition to the factory remote, some remote control manufacturers make universal remotes that can do more than simply operate your Fire TV Stick.

CONCLUSION

Nobody enjoys watching a black screen on a streaming gadget. You regret choosing the cord-free configuration because it ruins the entire experience.

You can easily fix the black screen difficulties on your Fire TV Stick using the tips above. What modification worked for you? Comment here and share your thoughts.

Frequently Asked Questions

Do Firesticks wear out?

Fire Stick doesn’t pay in initially deteriorate all that rapidly unless it is used and handled violently. Software-wise, it has a lifespan of 4 to 5 years before it starts to become outdated.

How long ought a Firestick to function?

Under perfect working conditions, they normally last 4 to 5 years.

What occurs if your Firestick stops functioning?

Any issue you were having with your Fire TV Stick may usually be resolved by resetting the Fire Stick.

References:

https://www.amazon.com/gp/help/customer/display.html?nodeId=GWTKVNPDJLFKR4FR

https://www.lifewire.com/fix-black-screen-on-firestick-5199531