How To Fix ESPN User Not Authorized Error? [Updated] (7 Best Fixes)

How To Fix ESPN User Not Authorized Error? When it comes to comprehensive coverage of a wide range of sports, there is almost nothing that compares to ESPN. Whatever the event, ESPN appears to cover it – no matter how obscure! That’s why we love the ESPN app so much.

It’s easy to use on the go. It keeps you in touch with your chosen tournaments. And, best of all, it rarely, if ever, fails you when you need it. There are, however, always exceptions to the rule.

How To Fix ESPN User Not Authorized Error?
How To Fix ESPN User Not Authorized Error?

We’ve noticed that quite a few of you have recently taken to the boards and forums to express your dissatisfaction with the app. Several of you have specifically mentioned that you receive a “user not authorized” error every time you try to use it.

Obviously, that was never going to be acceptable to us. So, rather than just leaving this one alone, we’ve put together this quick guide to help you get your app back up and running.

Isn’t ESPN the ultimate winner for every sports fan out there? So, there’s an important tournament coming up, and you open the app with a bowl of popcorn in hand, but the app refuses to authorize you.

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That’s not good at all. So, if you are experiencing the ESPN user not authorized error, don’t worry because we have all of the troubleshooting methods to resolve the issue!

Troubleshooting: Issues on Fixing ESPN User Not Authorized Error

Expired or inactive subscriptionCheck your subscription status and renew it if necessary.
Incorrect login credentialsRe-enter your login credentials and make sure they are correct.
Too many devices logged inLog out of ESPN on all other devices and try again.
Browser or app cache issueClear your browser or app cache and try again.
ESPN server issueWait a few minutes and try again. If the issue persists, contact ESPN customer support for help.


1. Try Restarting Your Device

Let’s start with the really simple fixes to get this little guide started. Don’t be fooled into thinking that the simple stuff doesn’t work. Quite often, the opposite is true! So, for this fix, all we’ll do is give the device you’re using a quick reboot.

It really doesn’t matter what you’re using because the effects will be the same on every device imaginable. So, whether you’re streaming through your browser or the WatchESPN app on your smartphone, simply restart whatever you’re using. It may appear to be a minor point.

However, restarts are excellent for removing any minor bugs and glitches that may have accumulated over time. As soon as you’ve completed this, log back into your account and give it another shot. For many of you, this will be the end of the problem. If not, let’s move on to more detailed troubleshooting.

2. Make Sure You Aren’t Using Too Many Apps At Once

On rare occasions, the root cause of a problem is simply that you are expecting too much from your device. This is especially true if you’re attempting to watch ESPN content on your phone.

When you run multiple apps on your phone at the same time, the performance of all of them suffers. On the lighter end of the spectrum, they will simply run slowly. However, more severe performance issues are also common.

So, to avoid this, we recommend that you close every single app that you have open. You should even close the ESPN app while you’re doing this to give it a fresh start. After you’ve done that, open the ESPN app by itself to see if it works. If it is, that is fantastic. If not, it’s time to raise the stakes a little.

3. Clear Your Browser Data

If you’re not using a phone and instead using a browser to watch ESPN content, you’ll need to take a slightly different approach than the one described above.

Your browser may become overwhelmed by the amount of data it is attempting to process and carry on occasion. When this occurs, more complex functions, such as authentication, become nearly impossible to perform.

Fortunately, this is a simple issue to resolve. To improve the performance of your browser, simply clear its cache. Try logging in again now. With luck, this will resolve the issue.

Alternative Video: ESPN Not Working On Samsung TV

ESPN Not Working On Samsung TV


4. Try Using A Different Browser

Unfortunately, not all browsers are compatible with ESPN. So, there’s a chance you’ve been using a browser that simply won’t work for this. In this case, if you’ve been using Chrome to watch ESPN, we recommend switching to Firefox.

There is, however, another way around this. You could also try watching your content on the ESPN app. You should get the same result either way.

5. Too Many Devices Logged Into ESPN

Most of us don’t even consider how many devices we have logged into things on. And, given that many of us have a plethora of devices these days, this can eventually lead to issues.

When you log in on too many devices at once, you may experience a variety of performance issues. One of the most common of these is the authentication error.

As a result, we recommend that you log out of ESPN on any device that you are not currently using for the best results. After you’ve completed this, try logging into your account on only one device. This should put your mind at ease.

6. Try A New Activation Code

If you’ve gotten this far and nothing has worked, you might consider yourself a little unlucky. However, there are a few things left to try. Trying a new activation code is one method that can produce results.

To do so, simply log out of your account on whatever device you are using. Then, navigate to the ESPN website and look for the activation section. You will be able to obtain a new code on this page, which will allow you to log in to your account as usual.

Fix ESPN Error
Fix ESPN Error

7. Your Bill May Not Have Been Paid

We are perplexed as to how you are still unable to complete the authorization process after going through all of these steps. The only thing we can think of is that you missed a payment in some way, which caused them to lock you out of your account.

So, the last thing we can recommend is that you double-check to make sure this isn’t the case. If it isn’t, we can only suggest that you contact their customer service department and inform them of this specific issue.


Fix ESPN User Not Authorized Error Video


The Not Authorized error message appears when your device’s mobile browser is connected to a different account in our system than the one you just tried to access. This is usually the result of an agent’s membership in more than one multiple listing service.

To fix this, simply link your accounts so the system knows they belong to the same person. You can link your accounts on your desktop or laptop computer by following the instructions below. If you do not have multiple memberships in listing services, you need to log out of the cached account on your mobile device.


  • Log out of the account into which your device is currently logged.
  • Launch Safari.
  • Visit
  • In the upper left corner, tap the three lines. Tap Log Out after clicking on your name at the bottom.
  • Retry the link you were attempting to open. It should now be open for you.

Alternatively, try clearing your device’s browser cache.

  • Open the Settings menu.
  • Scroll down and select Safari.
  • Scroll down again and tap Clear History and Website Data, then tap it once more for agent confirmation.


  • Log out of the account into which your device is currently logged.
  • Launch Google Chrome or the default web browser on your device.
  • Visit
  • Tap the three horizontal lines in the upper left corner.
  • Tap Log Out after clicking on your name at the bottom.
  • Retry the link you were attempting to open. It should now be open for you.

Alternatively, try clearing your device’s browser cache.

  • Launch Google Chrome or the default browser on your device.
  • Click on More (3 dots)
  • Select Settings.
  • Select Privacy.
  • Scroll to the bottom and select Clear Browsing Data.
  • Change the time range to All Time.
  • Clear Data should be selected.
What Is The Not Authorized Message?
What Is The Not Authorized Message?


If you receive this message when attempting to access a specific page within your account, you are most likely a “Restricted” user and are therefore unauthorized.

This means that the account owner or administrator has restricted what you can and cannot do within the account. Please contact the account owner to request access if this is the case. I hope this troubleshooting methods help you to resolve the error.

Frequently Asked Questions

What does it mean when ESPN says I’m not authorized?The “user not authorized” error message means that you are not currently logged in to your ESPN account, or that your account does not have the necessary permissions to access the content you are trying to watch.
How do I fix the ESPN user not authorized error?There are a few things you can try to fix the ESPN user not authorized error:
* Check your login credentials and make sure they are correct.
* Log out of ESPN on all other devices and try again.
* Clear your browser or app cache and try again.
* Restart your device or router.
* Check your internet connection speed.
* Contact your TV provider to make sure you have the correct ESPN channels.

How do I authorize my ESPN app?

Install and launch the ESPN app on your smartphone or tablet. Start the ESPN app and sign in with your credentials. The first time you try to stream content, you will be prompted to log in using the username and password provided by your TV provider.

Why isn’t my WatchESPN working?

How to Resolve WatchESPN Login Issues Another common issue is being unable to log into WatchESPN. If this occurs, restart the app, ensure you have the most recent version, and then try to login again. Check that you’re using the right username and password for your streaming service or cable provider.

Why am I getting an error on ESPN Plus?

When you try to watch live streaming video on, you may receive error messages from your video service provider. When there is a problem with your video service/cable subscription, messages appear. In this case, you should contact the customer service department of your video service/cable provider for further assistance.


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