|

Roku Keeps Restarting and Freezing: How to Fix? (12 Ways!)

After a long day, watching your favorite movies and TV shows can be a great way to unwind and relax. Personally, I believe the Roku TV helps you do this the best because of the various streaming platforms it supports, such as Netflix and Hulu.

However, it can be aggravating when your TV encounters a problem, such as your Roku not having sound or your Roku remote not working, which interferes with your viewing experience. I ran into another issue a few days ago while binge-watching a show I had been looking forward to for a long time.

Try this quick fix.

How to fix Roku Keeps Freezing and Restarting?

Here is how to fix Roku Keeps Restarting. Try this

For around 30 seconds, unplug the Roku from its power supply. Remove your headphones from the remote control. Remove the batteries from the remote and let them out for 30 seconds before reinstalling them. Restart your Roku and check for updates again.

Get Big Discounts for Internet, Phone, Mobile, and WIFI.
Up to 50% off
Toll-Free Number 1-855-202-7237
(Xfinity, Spectrum, COX, Verizon, AT&T, T-Mobile, etc.)

If this does not resolve your issues. Read on for other solutions.

Roku Keeps Restarting: How to Fix In Seconds?
Roku Keeps Restarting: How to Fix In Seconds?

My Roku TV abruptly restarted without warning. It was impossible for me to enjoy what I was watching because of this. I immediately looked up this issue online, only to discover that it was a common problem that many Roku users had encountered in the past. Fortunately, there were simple solutions to this problem.

I compiled this comprehensive guide after carefully reading almost every article and forum on the subject. This will allow you to troubleshoot your TV’s restarting issue and return to enjoying content as it should be.

This article will carefully walk you through each solution, step by step, teaching you how to apply these fixes and explaining the potential causes of the problem. If your Roku keeps restarting, try updating its firmware, allowing it to cool down, checking its connections, and resetting the device.

12 Ways to Fix Roku Keeps Restarting, Freezing and Turning Off

1. PERFORM A HARD RESTART

If you’ve ever had a technical problem with a device, you’ve probably heard the phrase “Have you tried restarting it?”. While this fix may appear to be insignificant, it is capable of resolving the majority of problems.

When you restart a device, its running memory is cleared. This means that any faulty code that was causing issues will be removed, and your device will be reset to a factory default state.

To restart your Roku:

  1. On your Roku remote, press the Home button.
  2. Navigate to the Settings menu and select System using the up and down arrows.
  3. Choose System Restart and then click Restart.

You can also reboot your Roku manually by unplugging it from the power source, waiting for about 15-20 seconds, and then plugging it back in.

2. UPDATE THE FIRMWARE ON YOUR ROKU

Roku releases patches and bug fixes in firmware updates on a regular basis, making it critical to keep your device up to date . Updating your System’s software will not only fix existing problems, but will also add new features. Normally, your Roku will update itself, but you can also manually update it.

To update the firmware on your Roku, follow these steps:

  1. On your Roku remote, press the Home button.
  2. Navigate to the Settings menu and select System using the up and down arrows.
  3. Select System Update and then click the Check Now button.
  4. Allow your Roku to update if an update is available.

3. CHECK POWER SUPPLY

Another reason your Roku may be restarting is that it is not getting enough power. To avoid this problem, use a genuine Roku wall power supply that is specifically designed for your device. If you use a Roku Streaming Stick by plugging it into your TV’s USB port, there’s a chance your TV isn’t sending it enough power.

This issue can be resolved by resetting your TV by unplugging the TV from its power source for about 10 minutes before replugging it. Doing this will refresh the USB hardware and result in sufficient power being sent to your Roku Streaming Stick. Also, make sure that the power cables you are using are connected securely and that the cables are not damaged.

Alternative Video: Fix Roku Keeps Restarting Issue

Fix Roku Keeps Restarting Issue

SUGGESTED POSTS:

4. CHECK THE HDMI CABLES

If your HDMI connection is unreliable, your Roku may experience problems. This can happen if your HDMI cable is damaged or incorrectly connected. You can resolve this issue by inspecting your HDMI connection and making certain that the cable is not bent or damaged.

Check that the wire is securely connected to the HDMI port on the TV. You could also try unplugging the HDMI cable and reconnecting it to a different HDMI port.

5. ENSURE GOOD WI-FI SIGNAL STRENGTH

While it is uncommon, a weak Wi-Fi signal can cause your Roku to freeze and reboot in some cases. You can avoid this by double-checking your Wi-Fi connection. You can also use online speed testing services to test the strength of your network connection.

If you have Xfinity, look for the best modem-router combo for Xfinity to get the most out of your internet connection. When there are too many people connected to the Wi-Fi network, performance can suffer.

To free up bandwidth for your Roku, try switching to a different channel (you can do this by accessing your router’s admin panel via a browser). If your modem supports dual frequencies, you can also experiment with switching to a different frequency band to see if that helps.

6. IF YOUR ROKU IS OVERHEATING, UNPLUG AND LET IT COOL DOWN

Overheating can cause electronic components to fail. As a precaution, Roku is designed to shut down automatically if it begins to overheat. If your Roku becomes overheated, unplug it from the power source and let it cool for about 10-15 minutes before plugging it back in.

You can keep your Roku from overheating by placing it in an area with good airflow. Also, keep it away from other heat-emitting devices, as this can cause your Roku to shut down and reboot.

7. UNINSTALL AND REINSTALL THE CHANNEL/APP IF THE ISSUE IS CHANNEL/APP SPECIFIC

If you find your Roku freezing and rebooting only when using a certain channel, you can focus on fixing the issue with that channel instead of the TV itself.

If the data in the channel gets corrupted for some reason, it can mess with your TV, causing it to reboot frequently.  To fix this, you will have to uninstall it and then reinstall it. To do this:

  1. On the Home screen, use the remote to highlight the channel you want to remove.
  2. Toggle the star (*) button.
  3. Select the Remove channel option and press the Remove button.
  4. Wait for the channel to be removed from the list.
  5. Return to the Home screen and select Streaming Channels once it has been deleted.
  6. Find the channel that needs to be reinstalled and follow the on-screen instructions to do so.

You can also try updating the channel to see if that resolves your problem. To update a channel:

  1. On the Home screen, use the remote to highlight the channel you want to update.
  2. Toggle the star (*) button.
  3. Select Check for updates and follow the on-screen instructions to update the channel.
Roku Keeps Restarting: How to Fix?
Roku Keeps Restarting: How to Fix?

8. REMOVE THE HEADPHONES FROM THE REMOTE

When headphones are connected to the remote, there is a known issue with Roku that causes it to freeze and reboot. To resolve the issue quickly, simply unplug your headphones from the remote and continue using your Roku normally.

Replace the batteries in your Roku remote if it isn’t working. If that doesn’t work, unpair and re-pair the remote. If you still want to use your headphones with your Roku, follow these steps:

  1. Make sure your Roku is up to date. If not, follow the steps mentioned earlier to update your device.
  2. Unplug the Roku from its power source for about 30 seconds.
  3. Disconnect your headphones from the remote.
  4. Remove the batteries from the remote and wait for about 30 seconds before putting them back in.
  5. Reboot your Roku and check again for updates.

9. DISABLE NINTENDO SWITCH WI-FI

Another known issue with certain Roku devices was Wi-Fi interference caused by the Nintendo Switch. This has mostly been reported while playing Pokemon Sword and Shield on the Nintendo Switch. Roku released an update to address this issue.

However, many users continued to report the same issue after the update. This could be because the update was not properly installed. To ensure that your device receives the necessary updates to resolve this issue, try the following steps:

  1. You should update your Roku device.
  2. Remove the Roku device from the power supply.
  3. Turn off or activate Airplane Mode on your Nintendo Switch.
  4. Restart your Roku device and check for updates once more.

10. FACTORY RESET YOUR ROKU DEVICE

The final option for troubleshooting is to reset your Roku device to factory default settings. Unfortunately, doing so will erase all user data and customizations, so use this option only after you’ve exhausted all other options.

To reset your Roku device, follow these steps:

  1. On your Roku remote, press the Home button.
  2. Navigate to the Settings menu and select System using the up and down arrows.
  3. Select the Factory Reset option from the Advanced System Settings menu.
  4. To begin the reset, enter the code that appears on your screen.
  5. Your Roku will erase all data and reboot.

11. CONTACT SUPPORT

If none of the solutions above worked for you, your Roku device most likely has an internal problem. In this case, your only option is to contact Roku’s customer service.

Make sure you specify your model and all of the steps you took to troubleshoot the issue, as this will help them better understand your issue. You will be given a replacement device if your warranty is still valid.

12. STOP YOUR ROKU FROM RESTARTING

Sometimes the problem isn’t with your Roku device. A problem with your network connection can cause your Roku to behave strangely. One solution is to update the firmware on your router. You can look up how to do this online because the method varies depending on the model.

Keep in mind that Roku, like most other devices, uses cache to store data so that it can be accessed more easily. This cached memory can become corrupted and take up a lot of space, affecting functionality. As a result, clearing the cache may be effective in some cases. To do so, press Home 5 times, Up 1 time, Rewind 2 times, and Fast Forward 2 times.

Restarting Roku TV without RemoteFix Roku Keeps Restarting Issue?”/>
How To Easily Fix Roku Keeps Restarting Issue?

FAQ on Roku Keeps Restarting and Turning off

Why is my Roku constantly restarting?

If your Roku keeps restarting, try updating its firmware, allowing it to cool down, checking its connections, and resetting the device.

Why is my Roku constantly turning off and on?

If your Roku keeps shutting down, it could be due to a low power signal. This can be fixed by replacing the device’s power supply. Another possibility is that your system requires an upgrade, which you can access via the Settings menu.

Why does my Roku keep crashing?

App crashes will undoubtedly occur if there are issues with the internet connection, such as slow or laggy internet. Apps become unresponsive while functioning normally. 2. Backdated firmware on your Roku TV may also be the source of the problem.

CEO and Networketing at Sycamorenet | + posts

I am passionate about networking internet technology and connecting the world. I believe that we can make a difference by providing unique solutions that are reliable and easy to use. I am constantly innovating and expanding our reach to new markets. Our goal is to provide global access to affordable, high-quality internet connectivity. Join us in our mission to connect the world!

Similar Posts