After a long day, turning on your TV and watching your favorite shows is a great way to unwind. Personally, I think the Roku TV is an excellent device for doing just that, thanks to its extensive library of channels and streaming services. However, I ran into a frustrating problem with my Roku, which has happened a few times in the past.
The audio was out of sync, which was the source of the problem. It would sometimes race ahead of the video, while other times it would lag far behind. In any case, it rendered the show or movie I was watching unwatchable and dulled the overall experience I was looking forward to.
When I went online to look for a solution, I discovered that this was a fairly common issue among Roku users. Fortunately, the solutions available online were all relatively simple but dispersed. So, after reading numerous online articles and scouring various forum threads, I created this one-stop guide to assist you in resolving the audio issue with your Roku TV.
Here is a quick fix.
How to Fix Roku Audio Out Of Sync?
Here is a fix on Why Is My Roku Audio Out Of Sync. Try this
Press the Star (*) key on your remote while the TV is still on. This activates the volume controls. Then, on your device, look for the ‘Audio Levelling’ option. Simply turn it off if it’s on, and your audio should be in sync with your video again.
Read the full guide to get the complete answers.
This article will provide a detailed guide on how to implement each of the solutions mentioned above in order to get your Roku TV back up and running. If the audio on your Roku TV is out of sync, try restarting the device, changing the audio settings, ensuring the connections are secure, and resetting the device.
You can also try disabling and enabling the volume mode on your Roku remote, pressing the Star (*) key on the remote, clearing the device cache, and adjusting the video refresh properties.
POWER CYCLE YOUR ROKU DEVICE
The most common troubleshooting step for almost any electronic device is to restart it. Rebooting the device helps to remove any bad code that may be present in the system’s memory, restoring the device to its original state.
To power cycle your Roku device, disconnect it from its power source, wait a few seconds, and then reconnect it. This will reboot your device, restarting your streams, this time with audio and video in sync.
CHANGE AUDIO SETTINGS TO “STEREO”
If the previous solution did not resolve the issue, it is likely that the audio lag is the result of incorrectly configured settings. The audio settings on your TV are the easiest to troubleshoot. Changing the audio settings to ‘Stereo’ should immediately resolve your problem.
To accomplish this, first:
- On your Roku remote, press the home button.
- Scroll up or down until you see the ‘Settings’ option, then click it to open it.
- Choose the ‘Audio’ option.
- Set the audio mode to’Stereo.’
- Then, change the HDMI mode to PCM-Stereo.
Doing this should bring your audio back into sync. If your Roku device has an optical port, make sure you set the ‘HDMI and S/PDIF’ option to PCM-Stereo.
CHECK ALL CONNECTIONS
The above-mentioned solution should work the majority of the time. If it doesn’t, check your internet connection and make sure it is stable. If your internet connection is weak, it can have an impact on the quality of your streaming, resulting in the audio problem.
If you use a wired internet connection, make sure the Ethernet cable between your TV and router is not damaged and is properly connected. For a strong internet connection, you can also look for the best wired routers on the market. Loose HDMI or power cable connections can also cause problems with your TV.
While this may appear to be insignificant, it frequently goes undetected. This solution works even if your Roku does not have sound. To avoid problems, ensure that the HDMI and power cables are properly connected to the TV.
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DISABLE AND ENABLE VOLUME MODE ON THE REMOTE
Making a quick change to the volume settings on the remote is one method that has worked for many users. While this appears to be too simple to be true, it has proven to be quite effective in the past.
All you have to do is disable and re-enable the ‘Volume Mode’ on your remote control. To accomplish this, first:
- Press the Asterisk (*) or Star (*) button.
- Navigate to Volume Mode.
- By scrolling to the right, select OFF.
PRESS THE STAR (*) KEY ON THE REMOTE
Audio Levelling is another setting that you can change to quickly resolve your out-of-sync audio. While your television is still on, press the Star (*) button on your remote. This brings up the volume controls.
Then, on your device, locate the ‘Audio Levelling’ option. If it’s enabled, simply turn it off to bring your audio back into sync with your video. If your Roku Remote isn’t working, try replacing the batteries or reconnecting the remote to Roku.
CLEAR THE CACHE
Clearing the cache memory is another reliable way to resolve most issues with electronic devices. This is due to the fact that clearing cache frees up more processing power, which can alleviate audio lag.
The simplest way to accomplish this is to simply reboot your device. However, if you’ve already tried power cycling your Roku device and are still experiencing problems, here’s another way to clear your device’s cache:
- Open the main menu and make sure that you are on the ‘Home’ tab.
- Press the following buttons on your remote consecutively:
- Press the Home button 5 times.
- Press Up.
- Press Rewind 2 times.
- Press Fast Forward 2 times.
- The device will take about 15 – 30 seconds to clear the cache, and then the device will restart.
ADJUST VIDEO REFRESH PROPERTIES
While it may appear counter-intuitive, adjusting your video settings may help restore audio synchronization. If your Roku is constantly buffering, audio may occasionally desync.
Normally, your Roku device will select the best bit rate that corresponds to your network speed in order to provide you with the best viewing experience. However, you may need to manually adjust it at times.
To do this, follow these steps:
- Press the Home button five times on the Roku remote.
- Three times, press the reverse button.
- Two times, press the Fast Forward button.
- On your screen, a Bit Rate Override menu will appear. Choose Manual Selection from the drop-down menu.
- Choose a lower rate and see if that solves your problem. If it doesn’t, you can repeat the sequence with a lower bitrate until the problem is resolved.
RESET YOUR ROKU
If none of the previous solutions worked for you, the only option is to reset your Roku device to factory defaults. However, keep in mind that you will lose all of your saved settings and customizations and will have to start from scratch.
To reset your Roku device, follow these steps:
- On your Roku remote, press the Home button.
- To find Settings, scroll up or down.
- Go to Advanced System Settings after selecting System.
- Choose the Factory Reset option.
- Select Factory Reset Everything if you have a Roku TV.
- To finish resetting your device, follow the on-screen instructions.
CONCLUSION on Roku Audio Out Of Sync
That’s all there is to it. Unfortunately, audio desyncing is a common issue that many Roku users face. However, as demonstrated in the preceding article, it is a relatively simple fix. If none of these solutions work for you, your only option is to contact Roku Customer Support.
Make sure to include all of the troubleshooting steps you took, as this will make it easier for the support team to assist you. Furthermore, if your warranty is still active, you may be eligible for a replacement device.
Another thing to consider when troubleshooting your Roku audio out of sync is that if you’re using a soundbar or an AVR, make sure it’s HDMI 2.0 compatible. Otherwise, you’ll have problems like this. A simple forward-rewind action has also been known to solve the problem in some cases. So feel free to give it a shot as well.
FAQ on Roku Audio and TV issues
How do I fix the sound delay on my Roku?
On the remote, press the Star (*) button. While your television is still on, press the Star (*) button on your remote. This brings up the volume controls. Then, on your device, locate the ‘Audio Levelling’ option. If it’s enabled, simply turn it off to bring your audio back into sync with your video.
Why is my Roku TV stuttering?
The most common cause of your Roku TV’s slowness is a poor internet connection. Connect to your router’s 5GHz band (not 2.4GHz), place your router near your Roku, and ask family members to go offline. If none of that works, try an Ethernet connection.
Why is audio and video out of sync?
There are several factors that can cause audio and video to be out of sync when watching TV, including the following: When watching a TV show, it could be the broadcast or a bad connection between your cable/satellite set-top box.
Why is the sound on my TV out of sync with the picture?
This problem can occur if the HDMI® device connected to the TV’s audio format is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc.). Change the audio format of the HDMI device to PCM to help resolve this issue.