roku tv remote

How To Troubleshoot Roku Remote Not Working? Roku is one of the most powerful wireless streaming devices on the market. If you want to upgrade your regular TV to a Smart TV without spending a lot of money, this is an excellent investment. A Roku, like most smart devices, receives regular updates and is connected to the internet.

It does, however, have its fair share of bugs and glitches. In my home, I have a Roku installed in the guest bedroom TV. Its remote recently stopped working out of nowhere. I assumed the batteries had been depleted, but this was not the case.

After researching what could have gone wrong for a few hours, I discovered several methods for troubleshooting the remote. To get my Roku device and remote to work again, I had to reset them.

How To Troubleshoot Roku Remote Not Working? (8 Easy Methods)
How To Troubleshoot Roku Remote Not Working? (8 Easy Methods)

5 Best Universal Remote For Roku TV Devices

However, resetting is not always convenient because you lose all of your previously saved passwords and settings. Other troubleshooting methods can assist you in reviving your Roku remote. In this article, I’ll tell you everything you need to know about them.

Replace the batteries in your Roku remote if it isn’t working. If that doesn’t work, unpair and re-pair the remote. You can also try changing the frequency, connecting Roku to another Wi-Fi network, or connecting the device via HDMI to the TV.

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Troubleshoot Roku Remote Not Working

8 Ways to Fix Roku Remote Not Working

1. REBOOT YOUR ROKU AND YOUR ROKU REMOTE

Most Roku device and Roku remote issues can be resolved by simply rebooting the system. This refreshes and restarts all of the background algorithms. Furthermore, any background crashes that you are unaware of are dealt with.

Follow these steps to restart your Roku:

  1. Remove the Roku remote’s batteries.
  2. Unplug the power cable and unplug the Roku device from the TV.
  3. Wait a few minutes before plugging in the power cord again.
  4. Connect the Roku device to the TV once more.
  5. Insert the remote’s batteries.
  6. There is a tiny reset button in the battery compartment; press it for five seconds.
  7. The remote’s pairing light will begin to flash. Connect the remote to the device.

This should reset the system and deal with any underlying bugs and glitches.

2. UNPAIR AND PAIR YOUR ROKU REMOTE AGAIN

The Roku remote occasionally fails to send a proper signal to the Roku device. This can be resolved by unplugging and replunging the remote. To reconnect the Roku remote to the Roku device, perform the following steps:

  1. Take the batteries out of your Roku remote.
  2. Remove the Roku device from the TV. Wait a few moments.
  3. Connect the device once more. Wait for the home screen to appear.
  4. After the home screen appears, insert the batteries.
  5. Find the pairing button in the battery compartment and press it for a few seconds until the pairing light on the remote starts flashing.
  6. This will start the remote pairing process, which may take a few minutes.

After the process is complete, you will see a prompt on the display stating that the pairing was complete. The remote should start working now. If your Roku Remote is Not Pairing, check its batteries.

3. REPLACE THE BATTERIES

If neither of the above methods work, there could be a problem with the installed batteries. A Roku remote’s functionality can be hampered by weak or depleted batteries.

Remote the batteries and inspect the battery compartment for debris. The coils and other parts of the battery compartment should be clean and rust-free. If the coils are rusted, clean the corrosion debris with a Q-tip and rust remover.

After cleaning the compartment, replace the batteries. Follow these steps to replace your batteries:

  1. Take the batteries out of your Roku remote.
  2. Remove the Roku device from the TV. Wait a few moments.
  3. Connect the device once more. Wait for the home screen to appear.
  4. After the home screen appears, replace the batteries.
  5. Find the pairing button in the battery compartment and press it for a few seconds until the pairing light on the remote starts flashing.
  6. This will start the remote pairing process, which may take a few minutes.

If the remote does not respond even after the batteries have been replaced, there is an underlying issue that is preventing it from working properly.

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4. RESET YOUR ROKU DEVICE

If nothing else works, your last option is to reset your Roku device, as it may be having trouble communicating with the remote. Because your remote is inoperable, you must manually reset the Roku device without using the remote.

If you have an older Roku device, it will have a physical reset button at the bottom or back of the Roku. To reset the device using a physical reset button, perform the following steps:

  1. Check that the player is plugged in.
  2. Hold down the button for a few seconds until the LED light begins to blink.
  3. Continue to press the button until the blinking stops and the LED light turns off.
  4. Remove the device’s power supply. Wait a few seconds before plugging it back in.

Newer Roku devices include a reset button with a pinhole. Follow these steps to reset a device with a pinhole:

  1. Check that the player is plugged in.
  2. Using the provided clip, press the pinhole reset button on the Roku box. After a few seconds, the LED light begins to blink.
  3. Continue to press the button until the blinking stops and the LED light turns off.
  4. Remove the device’s power supply. Wait a few seconds before plugging it back in.

You can also reset your Roku device using the Roku app.

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How to fix a Roku remote that’s not working?

5. GET AN HDMI EXTENSION CABLE IF YOU HAVE A ROKU STREAMING+

The HDMI connection is used to connect the Roku device to a television. Connecting it directly to the HDMI port may result in some wireless interference from the TV, which may impair the remote’s functionality. The best way to solve this issue is to connect the Roku device to the TV via an HDMI extension.

Using this link, you can get a free Roku HDMI extension lead. Make sure you have your Roku serial number on hand. You can find it on your device’s sticker or on the box of your Roku. You can also use an extra HDMI extension if you have one lying around.

6. CHANGE THE FREQUENCY BAND

Wireless interference can sometimes interfere with the functionality of a Roku remote. The majority of wireless devices typically operate at 2.4 Hz. You can change the frequency band of your router to prevent other devices from interfering with the Roku remote and device.

Also, before proceeding, check the router’s manual to see if it supports 5 GHz. If it is supported, proceed as follows:

  1. Navigate to your router’s settings.
  2. Turn on Wireless. Turn on the 5 GHz settings.
  3. Connect your Roku device to the Roku app if your remote isn’t working.
  4. Navigate to the Settings menu.
  5. Connect to the Internet.
  6. Select ‘Connection setup’.
  7. Navigate to Wireless.
  8. Connect your Roku device to a wireless network that operates at 5 GHz.

7. SWITCH TO A NEW CHANNEL ON YOUR WI-FI ROUTER

There could be a problem with the wireless channel you’re using. The channel chosen does not overlap with any of the channels used by nearby wireless networks. It should be noted that Channels 1-14 are designated in the 2.4 GHz range. To change the settings, go through the following steps:

(Do not attempt this if you are not familiar with your networking equipment.)

  1. Log in to your router’s admin tool.
  2. Look through the documentation to see where you can change the wireless channel. It is typically found under the wireless tab.
  3. Many routers have ‘auto’ as the default setting. Change it to the appropriate channel.
  4. Tap the apply/save button.
  5. You will be asked to restart the router. If the performance is poor, sign in again and switch channels.

8. AVOID OVERHEATING YOUR REMOTE

Your Roku remote will stop working if it heats up beyond a certain temperature. To ensure it works properly, stop using the remote if it is warm to the touch. To cool it down, place it on a cool, non-flammable surface and let it rest. Also, don’t remove the batteries while the remote is hot.

WHAT IS YOUR ROKU REMOTE MODEL?

The issues you face with your Roku remote differ based on the type of remote you have. Depending on the Roku player, you will have either of the following types of remote controls:

IR Remote

Like most remote controls, standard IR remotes use invisible infrared light to relay commands, as the name implies. The remote must be pointed directly at the Roku device for smooth operation. Furthermore, there should be no barriers between the remote and the TV to prevent signals from being blocked.

If you’re unsure about the type of Roku remote you have, open the battery compartment. In the battery compartment of a standard IR Roku remote, there is no pairing button.

Point-Anywhere Remote

The enhanced point-anywhere Roku remote, on the other hand, connects to the Roku device via a wireless network. You can point it anywhere while still controlling the system. Furthermore, it is unaffected by any barriers that may exist between the Roku device and the remote.

You must pair the enhanced remote with the system in order to use it with the Roku device. Open the battery compartment to ensure you have a Roku enhanced point-anywhere remote. There should be a small pairing button visible.

CONCLUSION on Roku Remote Not Working

If none of the troubleshooting methods in this article work for you, you can try connecting the Roku device to your mobile hotspot to ensure that both the remote and the Roku device are operational.

Disconnect the Roku device from your router and connect it to your mobile hotspot to accomplish this. After that, you’ll need to reset your Roku remote and re-pair it with the Roku. If both devices are functioning normally, the problem is with your Wi-Fi connection. Otherwise, there’s a hardware issue.

How To Troubleshoot Roku Remote Not Working?
How To Troubleshoot Roku Remote Not Working?

FAQs on Roku Remote Issues

How do I reset my Roku remote?

Unplug the power cable from your Roku player, wait 5 to 10 seconds, and then reconnect it. Replace the batteries in the remote when you see the Roku home screen on your TV. For about 5 seconds, press and hold the reset button in the battery compartment.

How do I reactivate my non-responsive Roku?

For about 20 seconds, press and hold the “Reset” button on the back or bottom of the device. Some models will necessitate the use of a paper clip to activate the button. Hold the “Reset” button for a few seconds longer, then remove the power cord from the back of the unit. Release the “Reset” button, then reconnect all of the cords to the device.

Why is my remote control not working?

Disinfect the remote control terminals. The battery terminals on the remote control may be filthy. Remove the batteries and use a cotton bud or soft cloth to clean the remote control terminals with a small solution of alcohol before replacing the batteries in the remote control. Replace the batteries with new ones.

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