Roku Remote Volume Not Working: How To Fix? (8 Easy Steps!)

How to fix Roku Remote Volume Not Working? Roku has gained popularity in recent years due to its ability to allow you to enjoy features from a smart TV on a non-smart TV. You can use the thumb drive-like device to cast media, stream media online, browse the internet, and do a variety of other things.

I bought my first Roku device nearly two years ago. Since then, it has been running without a hitch. The volume rocker on my Roku remote, however, stopped working after a recent firmware update.

I had no idea what to do because nothing like this had happened in almost two years of using the Roku. Naturally, I went online to look for a potential solution.

I was relieved to learn that my Roku remote was in good working order and had no hardware issues. However, it took me a few hours of troubleshooting to determine the root cause of this problem. I’ve listed the potential issues and their solutions in this article to save you time and effort.

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If the volume on your Roku remote isn’t working, try changing the remote codes you’ve added. If this does not work, restart the remote setup and check the compatibility of the Roku-connected devices.

As a Roku user, you may experience problems with your Roku streaming device and remote. One such issue is the Roku volume control problem. This problem can occur when you try to control the volume with the TV remote by increasing or decreasing the volume. But, to your surprise, nothing happens, and the Roku remote volume does not function!

1. RE-RUN “SETUP REMOTE FOR TV CONTROL”

If you have a Roku stick and have received a firmware update, the update may have changed the settings of your Roku remote or the device.

Fortunately, this problem can be resolved by re-running the remote setup in the control settings. To run the setup again, repeat the following steps:

1. Turn on the Roku device.
2. From the main home page, go to Settings.
3. Select “Remotes & Devices”.
4. Click on “Remotes”.
5. Go to “Gaming Remote”.
6. Select “Set Up Remote for TV Control”.

The setup process might take a few minutes. It will then ask if you hear the music. The system will also ask you to increase and decrease the volume of the sound playing.

2. RE – PAIR THE REMOTE

If this method does not work for you, try unpairing and repairing the device. To unpair the Roku remote, follow these steps:

1. Hold the Home, Back, and Pairing buttons simultaneously.
2. Keep pressing until the LED indicator blinks three times.
3. This will unpair the Roku remote. Confirm by pressing a few control buttons randomly. It will not do anything.

To re-pair the Roku remote with the device, follow these steps.

1. Turn off the Roku device.
2. Remove the batteries from the remote.
3. Turn on the Roku device.
4. When the homepage appears, replace the batteries in the remote.
5. Press the pairing button.
6. Keep pressing until the LED light starts blinking.

This will initiate the pairing process; it might take a few seconds.

3. USE DIFFERENT SETUP CODES

Each TV model has a unique set of remote codes. During the setup process, the Roku player narrows the list to the possible codes on your specific TV brand so that the enhanced remote can be programmed to the correct code.

The code chosen by the system, however, is only programmed to contain commands to control either volume or power, not both. This problem can be resolved by using a different code for the TV brand.

Follow these steps to try out additional remote codes for your enhanced Roku remote:

1. From the main home page, go to Settings and select “Remotes & Devices”.
2. Click on “Remotes” and go to “Gaming Remote”, then select “Set Up Remote for TV Control”.
3. The setup process might take a few minutes. It will then ask if you hear the music.
4. After this, the player will ask you, “Did the music stop playing?”. At this point, instead of answering the question, turn the volume up until the music is audible again.
5. Then answer the question with ‘No’. The player will move onto the next remote code.
6. This time when you are asked about the music stopping. Answer with a ‘Yes’.

This will program your Roku Enhanced Remote with the new code. You might have to repeat the process a couple of times before you land on a code that contains commands to control both volume and power buttons.

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4. ENSURE THAT THE DEVICES YOU CONNECT TO ROKU SUPPORT HDMI AND AUDIO

Although Roku sticks come with a wide range of compatible devices, the system does not support a few TV models. Furthermore, all Roku streaming players, including the Roku Streaming Stick®+ and Roku Streambar, are compatible with TVs that have an HDMI port.

To use features like 4K Ultra HD or HDR, however, you must connect your Roku player to a compatible television.

If your Roku device is compatible with your TV but the volume rocker on your remote is still not working, connect the Roku streaming player to your TV using a High-Speed HDMI Cable or a Premium High-Speed HDMI Cable.

The High-Speed HDMI Cable works well for TVs that support 720p and 1080p resolution, while the Premium High-Speed HDMI Cable is used for TVs with 4K UHD and HDR compatibility. Moreover, ensure that the Roku device is not touching the TV or any other electronic device.

5. CHECK IF THE REMOTE IS OVERHEATING

A Roku remote may malfunction as a result of overheating. Stop using your Roku remote if the back of it is hot to the touch. Overheating is almost certainly preventing the volume rocker from working properly.

Place the remote on a hard, non-flammable surface, such as marble or tile, and allow it to cool. It should be noted that removing batteries while the remote is hot is not recommended.

6. GET THE ROKU CONTROLLER APP

To ensure that your Roku remote does not have a hardware problem. Install the Roku controller app and experiment with changing the volume. The Roku companion app also includes a remote controller. You can use it to control the streaming device instead of a physical remote.

All you need to do is download the Roku app from the Google Play or Apple App Store and connect it to your device. Your smartphone or tablet will begin to function as an enhanced point-anywhere Roku remote control.

If the volume controls work properly, your Roku remote may have a hardware problem. You may need to replace the remote.

7. REPLACE THE REMOTE

If none of the methods mentioned above work for you, your remote might have malfunctioned. Moreover, if the problem started persisting after your Roku remote underwent drop or water damage, you might have to invest in a new remote.

8. GET YOUR ROKU REMOTE TO CHANGE VOLUME

If your Roku device isn’t working properly and the remote isn’t working, try resetting it. This will delete all of the settings you’ve set up, as well as all of your passwords. However, in most cases, it aids in system refreshment.

New firmware updates can occasionally introduce bugs or glitches that prevent the system from functioning properly. You can reset your Roku device using the device’s settings or the Roku companion app.

Additionally, ensure that the Roku device and the Roku remote are receiving adequate Wi-Fi signals. Inadequate Wi-Fi signals can impair both the Roku device and the remote’s functionality.

IS YOUR ROKU VOLUME STILL NOT WORKING? TRY FIXING SOUND RELATED ISSUES

Have you tried all of the solutions listed above but your Roku remote volume is still not working? That means your Roku device is the main culprit. The problem could be with the Roku hardware or software.

The sound settings may have been messed up, or the Roku device may have been having problems generating sound, which could also be the cause of the volume not working. Regardless of the cause, the methods described in the following section can help you resolve the sound-related issues.

CONCLUSION on Roku Remote Volume Not Working

We have provided all of the solutions to the Roku tv set up remote not working issue. If your Roku TV isn’t working properly because of an update, a hardware problem, or a technical glitch, any of these solutions should help. However, if nothing works, contact Roku customer support, who will provide all customer service.

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